Patient Resource Navigator, Northeast
Job DescriptionTerritory; New England, NY/NJ, PA/MD, North CarolinaThe Patient Resource Navigator will provide the Hemophilia B community with comprehensive, personalized support and education on gene therapy throughout the patient's journey.
This individual will serve as a high-value source of information about gene therapy and will offer support and guidance to potential candidates for gene-therapy.
The Patient Resource Navigator will educate patients, HCPs, and members of the bleeding disorders community regarding gene therapy as be part of a coordinated, field-based, regionally aligned team designed to represent CSL Behring to patients.
Responsibilities:
Educate patients on required steps that need to be taken prior to receiving treatment and provide information about CSL Behring patient support offeringsLiaison between and hemophilia treatment centers, with CSL patient support case managers, , other CSL functions in order to ensure comprehensive patient support throughout treatment journeyServe as a familiar point of contact for patients throughout their gene therapy journeyRespond to patient inquiries in order to promote transparency and foster understanding of the science of gene therapyProvide in-depth education to patients who are interested in learning more about gene therapyEducate patients/caregivers on CSL hemophilia products and services to promote a well-balanced understanding of treatment options and available support services through telephone communication, live/virtual patient and family meetings, and patient education programsBe a subject matter expert on all of the programs and services that CSL Behring provides to patients within the bleeding disorders communityHelp to foster a positive relationship between CSL Behring and key stakeholders.
Report key insights and feedback from patient communityMeet key performance indicators that are critical to delivering on the role's educational functionAbide by all SOPs and guidance related to ethical interactions with consumers and healthcare providers
Qualifications:
Bachelor degree in business/marketing or science disciplineMinimum 5-7 years of experience of working in a hemophilia treatment center, patient-related organization or health care systemBackground in social work, public health, nursing, etc.
Experience with patient advocate-type responsibilitiesExperience with the Bleeding Disorders Community strongly preferredProficiency with Microsoft Office; SAP experience preferredDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements.
Refer to local job documentation where applicable.
Our BenefitsCSL employees that work at least 30 hours per week are eligible for benefits effective day 1.
We are committed to the wellbeing of our employees and their loved ones.
CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters.
Our benefits are designed to support the needs of our employees at every stage of their life.
Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our to see what's available to you as a CSL employee.
About CSL BehringCSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases.
Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas.
Learn more about.
We want CSL to reflect the world around usAs a global organization with employees in 35
countries, CSL embraces diversity and inclusion.
Learn more about at CSL.
Do work that matters at CSL Behring!Salary:
$15.
Estimated Salary: $20 to $28 per hour based on qualifications.
This individual will serve as a high-value source of information about gene therapy and will offer support and guidance to potential candidates for gene-therapy.
The Patient Resource Navigator will educate patients, HCPs, and members of the bleeding disorders community regarding gene therapy as be part of a coordinated, field-based, regionally aligned team designed to represent CSL Behring to patients.
Responsibilities:
Educate patients on required steps that need to be taken prior to receiving treatment and provide information about CSL Behring patient support offeringsLiaison between and hemophilia treatment centers, with CSL patient support case managers, , other CSL functions in order to ensure comprehensive patient support throughout treatment journeyServe as a familiar point of contact for patients throughout their gene therapy journeyRespond to patient inquiries in order to promote transparency and foster understanding of the science of gene therapyProvide in-depth education to patients who are interested in learning more about gene therapyEducate patients/caregivers on CSL hemophilia products and services to promote a well-balanced understanding of treatment options and available support services through telephone communication, live/virtual patient and family meetings, and patient education programsBe a subject matter expert on all of the programs and services that CSL Behring provides to patients within the bleeding disorders communityHelp to foster a positive relationship between CSL Behring and key stakeholders.
Report key insights and feedback from patient communityMeet key performance indicators that are critical to delivering on the role's educational functionAbide by all SOPs and guidance related to ethical interactions with consumers and healthcare providers
Qualifications:
Bachelor degree in business/marketing or science disciplineMinimum 5-7 years of experience of working in a hemophilia treatment center, patient-related organization or health care systemBackground in social work, public health, nursing, etc.
Experience with patient advocate-type responsibilitiesExperience with the Bleeding Disorders Community strongly preferredProficiency with Microsoft Office; SAP experience preferredDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements.
Refer to local job documentation where applicable.
Our BenefitsCSL employees that work at least 30 hours per week are eligible for benefits effective day 1.
We are committed to the wellbeing of our employees and their loved ones.
CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters.
Our benefits are designed to support the needs of our employees at every stage of their life.
Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our to see what's available to you as a CSL employee.
About CSL BehringCSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases.
Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas.
Learn more about.
We want CSL to reflect the world around usAs a global organization with employees in 35
countries, CSL embraces diversity and inclusion.
Learn more about at CSL.
Do work that matters at CSL Behring!Salary:
$15.
Estimated Salary: $20 to $28 per hour based on qualifications.
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